Support Center

(Please have your Proof of Purchase when calling Buffalo Technical Support)
Technical Support and firmware upgrades for Buffalo products are restricted to the country/region of purchase.
To determine your support details and contact information, please refer to the information below:

Office Address Lot 3, Jalan Teknologi 3/5. Taman Sains Selangor. Kota Damansara. 47810 Petaling Jaya.
Tel 03-6286-8455
Fax 03-6140-0029
E-mail buffalo@ecsm.com.my

Please add following information when you send your inquiries in the e-mail.

  • * Your First/Last Name
  • * Product Name (Product name starts from “TS-**”, “LS-**”, “HD-**” or “W**-” etc.)
  • * Serial Number (14-digits numbers on the products)
  • * Firmware version (if your products are NAS or Wireless)
  • * OS Version